Our people are our strongest assets and create the culture that drives our business. We are committed to recruiting and retaining staff of the highest calibre and invest heavily in training and development.
High levels of expertise exist throughout Lowell Group. Many of our people have proven backgrounds in the financial services, retail and telecom sectors. We encourage and support our staff by:
- Providing high quality induction, training and academy programmes
- Providing Credit Services Association Diploma courses for selected staff and by awarding annual Institute of Credit Management sponsorships for selected students
- Rewarding staff using measures and scoring systems
- Encouraging strong disciplines of process mapping and project management throughout the business