In the Land of Lowell our strengths of better practices, better people and better systems, along with our focus on innovation and improvement, deliver better results for our clients, our customers and our investment partners.
With over 1000 team members we benefit from significant scale and experience in our market and have maintained strong market share across our industry.
- We have acquired in excess of 12 million accounts – which represents a significant proportion of the UK’s credit active population and enables us to have an in-depth understanding of every new portfolio we purchase
- We offer our customers realistic, affordable and sustainable payment plans tailored to their individual circumstances
- Our collections strategies are centred on our ability to assess a customer’s ability to pay through in-depth data intelligence and analytics
- We place significant importance on the ethical and fair treatment of our customers, in the process protecting our own reputation and that of our clients
Committed to doing things the right way, with openness, honesty and respect. We’re totally ethical, transparent and compliant.
At the heart of Lowell is our operational model, built around our sophisticated technology platform and data intelligence.