At the heart of the Land of Lowell is our operational model, built around our sophisticated technology platform and data intelligence, fuelled by a continuous cycle of innovation and improvement. Our strategic focus on technology and operational efficiency is what keeps us ahead in a constantly evolving industry, delivering a tailored approach for our clients and customers alike.
Sophisticated Technology Platform
As well as the significant investment in technology that we make each year, our systems benefit from a virtuous improvement cycle: the more portfolios we purchase, the more data intelligence we ascertain. It is this growing intelligence which enables us to build stronger and more insightful relationships with our clients as well as tailor our approach more specifically to each individual customer.
We pride ourselves on our:
- Strategic focus on automation, technology and operational efficiency
- Proprietary pricing and analytical models
- Proprietary consumer tracing and consumer data intelligence system
- Significant track record with over 11 million accounts, combined with sophisticated data mining
Delivering Better Results
Our better systems deliver:
- Effective collections strategies centred around our ability to assess a customer’s ability to pay through data intelligence and sophisticated optimisation models
- An industry-low servicing cost ratio, as a result of our efficiencies and economies of scale
- Accuracy in pricing, forecasting and predicting trends
- Better financial returns for our clients, and effective partnerships, built on longer-term relationships and understanding of their business
Committed to doing things the right way, with openness, honesty and respect. We’re totally ethical, transparent and compliant.
At the heart of Lowell is our operational model, built around our sophisticated technology platform and data intelligence.