Lowell has announced further changes to its Group Executive team today. Current Group Chief Risk Officer, Sara de Tute, has been appointed to the UK Board as a new Non-Executive Director (NED), she will be succeeded by Laurence Bogni-Bartholmé, who joins the Group from Wells Fargo. Laurence starts on 1st September.

After five years with Lowell, current Group CRO, Sara de Tute, has decided to accept a non-executive director role, joining the UK Board from 1st October, and will sit on the UK Risk and Audit Committees. Sara intends to continue in her position on the Board of the Credit Services Association.

Under Sara’s guidance and leadership, the Compliance and Risk functions have developed and made significant progress. Sara has provided valued counsel to the Group CEO and Executive, and was pivotal to the Group achieving FCA authorisation in the UK. In joining the UK Board, Lowell is pleased to retain her breadth of experience and knowledge, which will be vital at a strategic level as the business enters its next stage of growth.

With almost 25 years’ experience in Audit and Risk, Laurence Bogni-Bartholmé, joins Lowell from Wells Fargo, where she was Head of International Risk Oversight EMEA. Born in France, Laurence is a graduate of the University Paris-Dauphine (UPD), with post-graduate studies (UK Masters degree equivalence) at UPD and University Aix en Provence. Her extensive studies covered accounting, finance, tax and audit. As Group CRO, Laurence will report to Group CEO, James Cornell and will lead the risk and compliance functions across Lowell. She will join the Group Executive and become a member of the Group Board.

Having initially joined international audit, tax and accountancy firm, KPMG, from university, Laurence has worked in senior Risk roles for some of the most respected names in financial services across Europe, including Credit Agricole and GE Capital. In 2014, Laurence joined Wells Fargo as Head of International Risk Oversight EMEA in the Corporate Risk division, where she was responsible for providing independent oversight and credible challenge to strengthen risk management and foundational business practices. Her area of responsibility included operational risk management, regulatory compliance risk management, financial crime, information security and technology risk management for all jurisdictions, countries, legal entities and businesses in the EMEA region.

Commenting on the appointments, CEO, James Cornell said:

“I am pleased to welcome Laurence to the team. We have significant growth plans, and a strong and resilient approach to risk across the business is vitally important to delivering them. With her years of experience across European markets, she will be real asset to the business as we enter the next stage of our growth.

“I would like to extend my thanks to Sara for the years of help and support she has provided me, the executive team and the business more widely. To have her join the UK Board as a Non-Executive Director is recognition of how much we value her insight, experience and her contribution to the success of the Group to date.”

“I welcome Sara and Laurence to their new roles, and look forward to working closely with both of them to deliver our risk, strategic and commercial goals.”

It has also been confirmed that new Group General Counsel & UK CRO, Bill Flynn, whose appointment was recently announced, will take up office from 4th September.

Note to Editors

About Lowell:

Lowell is one of Europe’s largest credit management companies with operations in the UK, Germany and Austria, and a vision to be the best in its field in Europe. Lowell combines its principled approach, international experience, deep understanding of data analytics and operational efficiency to serve every part of the credit management value chain, with expertise in debt purchasing, third party collections, business process outsourcing, credit management and e-commerce.

Previously named Lowell GFKL Group, Lowell was formed in 2015 following the merger of the UK and German market leaders: the Lowell Group and the GFKL Group. It is backed by global private equity firm Permira, and Ontario Teachers’ Pension Plan, and is headquartered in both Leeds (UK) and Essen (Germany). For more information on Lowell, please visit our investor website: www.lowellgroup.com

For further information, please contact:

Media enquiries:

Carol Ord, Head of Communications UK
Telephone: + 44 7814 430 330
Email: media@lowellgroup.com


James Cornell, GFKL Lowell Group Chief Executive has today announced the appointment of Thomas Dold, previously CEO of Tesch Inkasso Group, as DACH (Germany, Austria, and Switzerland) Regional Manager with immediate effect.

The Regional Manager role is a new one for the Group and is introduced to bring the capacity and capability necessary to drive the Group’s growth.

Thomas Dold spent 13 years working at IBM in Germany and across EMEA (Europe, Middle East and Africa) before moving into the new media and technology sectors, culminating in 9 years as Managing Director of Dun & Bradstreet Deutschland GmbH. He joined the team at Tesch Inkasso Group in early 2015.

James Cornell said “I am delighted to have found in Thomas the credentials, performance track record and personal leadership style that I was looking for in a Regional Manager. I look forward to giving all necessary support to Thomas to ensure his success in role.”


For further information, please contact:

In the UK:     Karen Leech + 44 (0) 113 2856595   or   MediaEnquiries@lowellgroup.co.uk

In Germany:  Michaela Heitkemper +49 201 102-1198   or   pr@gfkl.com


Notes to Editors:

GFKL Lowell

The GFKL Lowell Group was created in October 2015 following the merger of German and UK market leaders GFKL and the Lowell Group. This union created one of the largest credit management companies in Europe. It benefits from the backing of global investment company Permira Funds and Ontario Teachers’ Pension Plan (OTPP).

The Group’s experience, expertise and core strengths in data analytics and operational efficiency underpin its vision to be the most reputable and trusted partner in the European credit management sector.

In April 2016 the Group made its first acquisition of Austrian Third Party Collections (3PC) specialist, IS Inkasso. This was followed in August and September 2016 with two further 3PC companies, German-based Apontas and Tesch.

Lowell and GFKL Group Announces New Board Appointments

Lowell and GFKL Group has appointed its new Group Chair, Heinz Hilgert, and announced the appointment of Christopher Trepel, PhD as its Group Chief Science Officer.

Heinz Hilgert has significant international banking experience, was formerly CEO of WestLB and Deputy CEO of DZ Bank, and has served in Non Executive Director and Chairman roles in the areas of consumer credit, asset management and private banking.  Heinz will work with other non-executive representatives from Permira Funds and Ontario Teachers’ Pension Plan (OTPP), the Group’s investors, as well as Adrian Hill, the existing UK Chair, on the Group’s Non-Executive Investor Board.

Christopher Trepel, PhD joins as Group Chief Science Officer from Fenway Summer LLC, a Washington DC-based financial services investment firm, where he serves as an Operating Partner in Fenway Summer’s venture capital fund. He previously held the post of Senior Vice President and Chief Scientific Officer at Encore Capital Group. Chris will lead the enterprise-wide Decision Science Programme to further enhance the Group’s market-leading strengths in data analytics and asset pricing.  

The Group has also announced the remaining members of its Group Executive Board, consisting of key members from both its UK and German Executive Teams:

  • It will be jointly led by James Cornell, CEO of Lowell Group, and Kamyar Niroumand, CEO of GFKL.
  • Lowell’s Colin Storrar will act as overall Group Chief Finance Officer.
  • Lowell’s Sara de Tute will head up Group Legal and Compliance.
  • GFKL’s Marc Schillinger will be responsible for Group Sales with a view to optimising synergies between the UK and German markets.
  • The structure is also complimented by the existing UK and German Boards.

Commenting on the announcement, James Cornell, co-CEO, said:

“We are delighted to announce our new Group and our impressive new appointments: Heinz and Chris. We start a new chapter as one of Europe’s leading end-to-end credit management service providers whose vast experience and expertise will cement our leadership position, which is anchored by our core strengths in data analytics and operational efficiency.  Quite simply, we believe we are well positioned to become the marketplace’s most trusted and reputable partner in European receivables management.”

Kamy Niroumand, co-CEO, said:

“The launch of our Group heralds a new chapter in European consumer receivables management. I am proud to lead this new venture, and our dynamic executive team, alongside James. With our new Group we have brought together the finest talents from across our industry, and are further enhanced by the significant business expertise and experience of Heinz and Chris. Together, we will better serve our core markets in Germany and the UK and, in time, cement our leadership position across the wider European landscape.”

The combination of Lowell and GFKL, market leaders in the UK and Germany, has created one of the largest credit management businesses in Europe. With the backing of both global investment firm Permira funds and OTPP, the new Group will capitalise on the strong growth opportunities available by taking advantage of the complementary skill sets and the collective expertise of the two companies. The Group’s ambition is to be the most trusted and reputable partner in European receivables management.



Media Contacts:


Marc Schillinger +49 (0) 201 102 1195



Karen Leech +44 (0) 113 285 6595


About Lowell and GFKL Group

The Group was created in October 2015, following Lowell’s acquisition by Permira Funds and its subsequent merger with GFKL. Lowell was founded in 2004 and is headquartered in Leeds. It is one of the UK’s largest receivables management companies, employing over 1,200 people and comprises Lowell Financial, Fredrickson and Lowell Solicitors. Lowell has in excess of 17 million accounts and has nine million customers, which represents a significant proportion of the UK’s credit active population. For further information visit http://www.lowellgroup.co.uk/

GFKL is headquartered in Essen, Germany and is the largest non-captive receivables management company in Germany. It is a full service provider – from risk to receivables management services with an international customer portfolio.   It employs 950 people and manages a receivables portfolio of EUR 16.6 billion for clients from various industries, including banks, insurance companies, online retailers and telecommunications companies. The company is one of the very few service providers in the market that has a high-quality professional receivables management offering, servicing not only major corporations but also medium-sized companies.  For further information visit http://www.gfkl.com/

Heinz Hilgert

Heinz was formerly the CEO of WestLB and Deputy CEO of DZ Bank AG. Heinz currently holds the position as Chairman of the Supervisory Board of DataGroup AG and is Senior Advisor to Muzinich & Co, New York and Credit Suisse Investment Bank, London.

Christopher Trepel, PhD

Chris has extensive executive management expertise in corporate strategy, data analytics and consumer behaviour. He is currently an Operating Partner in Fenway Summer’s venture capital fund and was previously SVP and Chief Scientific Officer at Encore Capital Group (NASDAQ: ECPG).  Before that, he served at Wells Fargo Bank and McKinsey & Company.  Chris’ research has been published widely in academic journals and the popular press.

Following a robust 2012 for its Preston-based debt recovery operation, Lowell Group is looking to recruit 10 new telephone negotiators in January, which will take the team in Preston from 20 to 30.

Lowell Group is the UK’s leading debt purchasing specialist. It buys consumer credit accounts from a wide range of organisations, including banks and credit card companies, retailers, mobile phone and home shopping companies, and then helps the account holders to settle their debts by offering them realistic and affordable repayment solutions to suit their individual circumstances.

The company, which employs over 550 people in total, set up its Preston operation in 2011 to support its main centre in Leeds.

Gary Jones, who heads up Lowell Preston, explained:

We are looking for bright enthusiastic people to join our team. We want people with a desire to succeed and strong work ethic, as well as a commitment to the fair and ethical treatment of our customers. If you have worked in a call centre environment, or are used to working towards targets, then we have the perfect role waiting for you.


All of our telephone negotiators receive the best, most comprehensive, training in the industry which is confirmed by Lowell recently achieving the highest average score across the industry in the Credit Services Association’s Collector Accreditation Initiative (CAI). The CAI is an online test that examines the knowledge and competencies required to perform the role of a professional collector.

Towards the end of last year Lowell Group was awarded Investors in People Gold in recognition of its ‘world class’ approach to developing its people. It is one of only 14 organisations in Preston and 600 nationwide to have been awarded Gold status.

Gary added:

We are very proud of what we have achieved in Preston in such a short space of time and we have ambitious growth plans for the future

Lowell Group, the UK’s leading purchaser of non-performing consumer debt portfolios, today announces two key appointments to its executive board plus a new senior management appointment.

Colin Storrar is appointed Chief Financial Officer (CFO). Colin joins Lowell from HSBC Bank PLC where he has worked as CFO for both First Direct and HSBC’s wider contact centre and digital channels managing a multi-billion pound asset base. More recently, Colin has been the general manager with responsibility for contact centre provision, a role where he has led over 8,000 people both in the UK and overseas. Colin previously held a number of senior finance roles for GE Capital Bank and GE Money, and in a career covering 20 years, has built a significant track record in all aspects of financial management coupled with a deep understanding of operations. Colin is a qualified chartered accountant who spent nearly ten years with Arthur Andersen.

Given the strategic importance of information technology to its growth ambitions, Lowell is pleased to appoint Gary Edwards to the newly created executive board role of Chief Information Officer. Gary is an experienced IT executive with significant expertise in the finance sector in the UK and overseas.  He joins Lowell from Thomas Cook PLC where he was Group CIO. Prior to this Gary held senior positions across a range of major PLC organisations, including Barclaycard where he drove forward major IT strategy and transformation programmes.

Welcoming these appointments to the executive board, James Cornell, CEO, said:

I am delighted to welcome Colin and Gary to Lowell and look forward to working with them both.  We have tremendous growth ambitions for Lowell and the appointment of two such experienced and talented people will certainly add further impetus to the delivery of our plans.

Lowell has also created a new senior management role of Director of New Ventures to further strengthen its partnership approach to relationships and to develop innovative capital deployment solutions. The new role will be filled by Oliver Betts, who will join Lowell on 12 November from TDX where he was responsible for their debt sale business and has a track record of building long term strategic partnerships with clients.

James Cornell added:

Olly’s experience will further strengthen our capabilities in this key area of our operation.  We look forward to his contribution as we continue to diversify into larger opportunities in both current and new sectors of the market.