APPOINTS GROUP GENERAL COUNSEL & UK CRO, AND MANAGING DIRECTOR FOR SERVICING AND BUSINESS DEVELOPMENT

Lowell is delighted to announce two senior appointments to its UK executive team. Bill Flynn, Group General Counsel & UK Chief Risk Officer, and Laurence Hamilton, Managing Director UK Servicing & Business Development. These two appointments will further strengthen the management team as the business continues its growth strategy.

Bill Flynn joins from Wonga Group, where he was Group General Counsel. Bill joined Wonga in 2015 where was responsible for steering the business through an intensive period of regulatory scrutiny. This culminated in the business achieving FCA authorisation in 2016. Bill has an extensive financial services background, having held senior roles at GE Capital, Zurich Financial Services and Capquest.

Bill will lead the Group Legal function, reporting directly to Group CEO, James Cornell, and will be responsible for risk & compliance in the UK, reporting to a soon to be appointed a Group CRO. As a member of the UK Executive team, he will be responsible for ensuring the Group operates in line with regulatory standards and our brand values, continuing to foster a responsible culture that supports delivery of our business plan.

Laurence Hamilton joins the business from Equifax, where he was Managing Director of TDX group and Senior Vice President of International Debt Services. He has worked in financial services in a variety of capacities including general management, data analytics, marketing, sales and client relationships for over 20 years.

Laurence will take overall responsibility for the development and commercial performance of Fredrickson, the third-party collection business, and lead Lowell’s key business development strategies; developing and managing the UK business plan, where his experience will be a significant benefit. He will report to Marc Schillinger, Group Chief Sales Officer, and to Group CEO, James Cornell, pending the appointment of a UK Regional Manager.

Commenting on the appointments, CEO, James Cornell said:

“I am excited to be welcoming Bill and Laurence into the UK executive team, and look forward to working with them to achieve our vision – to be the best in our field.

“Adding such high calibre people with such extensive financial services experience is vital to evolving and delivering our business strategy, while maintaining our core values as we continue to grow.”

 

Note to Editors

About Lowell:

Lowell is one of Europe’s largest credit management companies with operations in the UK, Germany and Austria, and a vision to be the best in its field in Europe. Lowell combines its principled approach, international experience, deep understanding of data analytics and operational efficiency to serve every part of the credit management value chain, with expertise in debt purchasing, third party collections, business process outsourcing, credit management and e-commerce.

Previously named Lowell GFKL Group, Lowell was formed in 2015 following the merger of the UK and German market leaders: the Lowell Group and the GFKL Group. It is backed by global private equity firm Permira, and Ontario Teachers’ Pension Plan, and is headquartered in both Leeds (UK) and Essen (Germany). For more information on Lowell, please visit our investor website: www.lowellgroup.com

For further information, please contact:

Media enquiries:

Carol Ord, Head of Communications UK
Telephone: + 44 7814 430 330
Email: media@lowellgroup.com

Lowell, a leading European provider of credit management services, specialising in debt recovery, data analytics and consumer insight, announced today that its UK operating businesses – Lowell Portfolio 1 Ltd; Lowell Financial Ltd and Fredrickson International Limited – have been granted full Financial Conduct Authority (FCA) authorisation.

James Cornell, Group Chief Executive, said: “We are delighted that our companies have received FCA authorisation – this is an important milestone for our Group. The fair treatment of our consumers has always been at the heart of Lowell´s business and the FCA authorisation supports our consumer-centric approach.”

Colin Storrar, Group Chief Financial Officer, added: “Compliance beyond legal requirements is a key element of our Group DNA and we are committed to continuously developing our high standards.”

Note to Editors

About Lowell:

Lowell is one of Europe’s largest credit management companies with operations in the UK, Germany and Austria, and a vision to be the best in its field in Europe. Lowell combines its principled approach, international experience, deep understanding of data analytics and operational efficiency to serve every part of the credit management value chain, with expertise in debt purchasing, third party collections, business process outsourcing, credit management and e-commerce. Previously named Lowell GFKL Group, Lowell was formed in 2015 following the merger of the UK and German market leaders: the Lowell Group and the GFKL Group. It is backed by global private equity firm Permira, and Ontario Teachers’ Pension Plan, and is headquartered in both Leeds (UK) and Essen (Germany). For more information on Lowell, please visit our investor website: www.lowellgroup.com

For further information, please contact:

Media enquiries:

Carol Ord, Head of Communications UK
Telephone: + 44 7814 430 330
Email: media@lowellgroup.com

GFKL LOWELL GROUP LAUNCHES GRADUATE PROGRAMME

Applications to be accepted on a rolling basis

The GFKL Lowell Group has announced the launch of a new Decision Science/analytics graduate programme.

The GFKL Lowell Group is one of the largest credit management companies in Europe and is backed by global investment company Permira Funds and Ontario Teachers’ Pension Plan (OTPP). The new programme will be housed in Leeds at the company’s UK headquarters.

The graduate programme review committee is accepting applications on a rolling basis and successful candidates will start in September 2017, working in the Decision Science department.

GFKL Lowell’s Decision Science department is focused on understanding, measuring, and predicting consumer financial behaviour. The team comprises business analysts, statisticians and quantitative and behavioral scientists dedicated to addressing the company’s most challenging analytic problems.

The 18-month programme will see new team members working in a rotational cycle across the core functions of Decision Science, including operational training and with a guaranteed overseas placement. GFKL Lowell Group will also provide a dedicated mentor for the duration of the programme, and ensure development opportunities are tailored specifically to the successful applicant’s requirements.

Christopher Trepel, PhD, Group Chief Science Officer, said:

“Data and industry-leading analytics are central components of GFKL Lowell Group’s competitive strategy and we are constantly searching for candidates who display exceptional problem solving skills, drive, intellectual curiosity and ambiguity tolerance.”

“Our team is routinely focused on questions never before asked in this industry and there’s no better place to start your analyst career if you’re interested in understanding consumers, exploring novel data sets and applying a broad set of methods drawn from mathematics, psychology, economics, and management science.”

GFKL Lowell is seeking applications from those with a BSc (2:1 or better) or MSc in a quantitative discipline such as Business Analytics, Mathematics, Statistics, Physics, or a behavioural science discipline with significant coursework in statistics and/or quantitative methods. Qualified applicants can apply online at www.lowellgroup.co.uk/our-graduate-programme.

Andrew Bartle, co-founder of Lowell Group, to leave later this year.

Co-founder of Lowell, one of the UK’s leading debt purchase and recovery organisations and part of GFKL Lowell Group*, Andrew has announced his decision to leave the Group later this year to develop new ventures.

Having been a key figure in the industry for almost fifteen years, and a keen supporter of the Credit Services Association, Andrew will be hugely missed not just by his immediate colleagues at Lowell, but by everyone with whom he has worked.

The news comes shortly after Andrew was honoured alongside co-founder James Cornell, with Credit Strategy’s Collections & Customer Service (CCS) award, for their work as pioneers in the credit management sector.

Commenting James said:
“Andrew and I have worked together for many, many years. As co-founders, we’ve been brothers in the creation and development of Lowell, and so today really is the end of an era. Lowell simply wouldn’t be the company it is today without Andrew and he will be hugely missed on both a personal and professional level. We wish Andrew every success in the future as he focuses on a diverse range of start-up business and projects.

Andrew said:
“The decision to leave Lowell has been an incredibly hard one. When James and I established Lowell, we were full of ambitious ideas, but the superb team and successful organisation we’ve created today far surpasses those early plans and expectations. We are both immensely proud of the company we’ve created with the support of many colleagues and clients along the way. I leave Lowell and the industry with many fond memories and friends, both of which I cherish. I look forward to watching Lowell’s success continue in the years to come and to seeing the wider industry go from strength to strength.”

Succession planning is well underway and Andrew will remain in post until a suitable replacement is found to ensure a smooth transition.

LOWELL GROUP TO LAUNCH SOCIAL MEDIA RECRUITMENT CAMPAIGN

As a result of continued growth, Lowell Group is planning to recruit 100 new team members over the next two months.

In addition to traditional channels, Lowell is aiming to harness the power of social media in its recruitment campaign with the launch of #LifeAtLowell.

The company, which has created more than 200 new jobs in the last two years and currently employs around 1,300 people in Leeds and a further 250 in the south of England, is looking to fill new customer service roles and positions in IT, credit and risk, based at its Leeds head office.

Emma Piper, Lowell’s Resourcing and Recruitment Manager, said: “Recent research carried out by Aberdeen Group showed that 73% of job seekers aged 18 to 34 found their last job through social media. It’s something we want to tap into and we will be launching our #LifeAtLowell campaign, promoting careers at Lowell on Facebook, Twitter and LinkedIn.”

Lowell Group is one of only around 200 organisations in the UK to have achieved Investors in People Champion status in recognition that it operates the highest standard of people management and development in order.

The company, which is currently helping 13 million customers to clear their debts and repair their credit files, has recently had its exceptional’ three star rating for customer service – the highest award possible – reconfirmed by independent assessors Investor in Customers.

“We are very proud of our Investors in People and Investor in Customers accreditation,” added Emma Piper, “they are a great testament to the way we care for our both our team members and our customers. Our people are our biggest asset and we provide them with a great working environment, and real opportunities to develop and build careers with us. In return, we are looking for people who can give 100% commitment to our business and share our enthusiasm, passion and commitment for delivering exceptional customer service, whatever their role.”

For more information about careers at Lowell visit www.lowellgroup.co.uk/careers, follow us @LowellCareers or visit our Facebook page Lowell Careers.

 

 

About GFKL Lowell Group:

The GFKL Lowell Group was created in October 2015 following the merger of German and UK market leaders GFKL and the Lowell Group. This union created one of the largest credit management companies in Europe. It benefits from the backing of global investment company Permira Funds and Ontario Teachers’ Pension Plan (OTPP). The Group’s experience, expertise and core strengths in data analytics and operational efficiency underpin its vision to be the most reputable and trusted partner in the European credit management sector. For more information on the Group, please visit our investor website: investors.garfunkelux.com.

For information on the individual companies, please visit:

www.gfkl.com
www.lowellgroup.co.uk

 

For information or questions about this news release, please contact:

Steve Clark or Martha Phillips at Source Marketing Communications Ltd 0113 3868849// steve@sourcemc.co.uk // martha@sourcemc.co.uk